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Privacy Policy

The Privacy Policy is part of the General Conditions that govern the Website www.7pines-ibiza.com, along with the Cookies Policy.

7 PINES RESORT IBIZA SLU reserves the right to modify or adapt this Privacy Policy at any time. Therefore, we recommend that you review it each time you access the Website. In the event that the user has registered on the website and accesses his account or profile, by accessing it, he will be informed in the event that there have been substantial changes in relation to the processing of his personal data.

Who is responsible for the processing of your data?

The data collected or provided voluntarily by means of the Website, either by browsing the same, as well as all those that you can provide us in the contact forms, via email or by phone, will be collected and processed by The File Manager, whose data is indicated below:

7 PINES RESORT IBIZA SLU, CIF: B57918914

Address: Puig Delfín street, Sant Josep de sa Talaia, 07830 Ibiza, Illes Balears

Tel: 971195200

Mail: info@7pines.com

Registered in the Mercantile Register of Palma de Mallorca, Volume 2620, Folio 107, Sheet PM -76723, insc.1

If, for any reason, you want to contact us in any matter related to the processing of your personal data or privacy (with our Data Protection Delegate), you can do so through any of the means indicated above.

What data do we collect through the website?

For the simple fact of browsing the Website, 7 PINES RESORT IBIZA SLU will collect information regarding:

- IP adress.

- Browser version.

- OS.

- Duration of the visit or browsing the Website.

Such information is stored using Google Analytics, so we refer to Google's Privacy Policy, as Google collects and treats such information. http://www.google.com/intl/en/policies/privacy/

In the same way, the Web Page facilitates the utility of Google Maps, which can have access to your location, assuming that you allow it, in order to facilitate a greater specificity about the distance and / or our paths venues In this regard, we refer to the Privacy Policy used by Google Maps, in order to know the use and treatment of such data http://www.google.com/intl/en/policies/privacy/

The information that we handle, will not be related to a specific user and will be stored in our databases, in order to perform statistical analysis, improvements on the Website, on our products and / or services and will help us improve our strategy commercial. The data will not be communicated to third parties.

User registration on the web page / Submission of forms

To access certain products and / or services, such as the reservation, it is necessary that the user fill in a form. For this, in the registration form, a series of personal data is requested. The data is necessary and mandatory to carry out such registration. In the case of not facilitating such fields, registration will not be carried out.

In this case, the navigation data will be associated with the user's registry, identifying the same user who browses the Website. In this way, you can customize the offer of products and / or services that, in our opinion, best suits the user, as well as recommend certain products and / or services.

The registration data of each user will be incorporated into the databases of 7 PINES RESORT IBIZA SLU, along with the history of operations carried out by it, and will be stored in them while the account of the registered user is not deleted. Once such account has been deleted, said the information will be removed from our databases, keeping for 10 years those data related to the transactions carried out, without accessing or altering them, in order to comply with the legally valid terms. The data that are not linked to the transactions carried out will be maintained unless you withdraw the consent, in which case they will be eliminated immediately (always taking into account the legal deadlines).

The legal basis for the processing of your personal data is the execution of a contract between the parties.

In relation to the sending of communications and promotions electronically and the response to requests for information, the legitimation of the treatment is the consent of the affected party.

The purposes of the treatment will be the following:

a) Manage your access to the Website.

b) Manage the purchase of products and/or services made available to you through the Website.

c) Keep you informed of the processing and status of your requests, purchases and/or reservations.

d) Respond to your request for information.

e) Manage all the utilities and/or services offered by the platform to the user.

Thus, we inform you that you can receive communications via email and/or on your phone, in order to inform you of possible incidents, errors, problems and/or status of your requests.

For the sending of commercial communications, the express consent of the user will be requested when making the registration. In this regard, the user may revoke the consent given, by contacting 7 PINES RESORT IBIZA SLU, using the means indicated above. In any case, in each commercial communication, you will be given the possibility to unsubscribe when receiving them, either through a link and/or email address.

Newsletter delivery

On the Website, the option to subscribe to the Newsletter of 7 PINES RESORT IBIZA SLU is allowed. For this, it is necessary that you provide us with an email address to which the same will be sent.

Such information will be stored in a database of 7 PINES RESORT IBIZA SLU, which will be registered until the interested party requests the cancellation of it or, where appropriate, be terminated by 7 PINES RESORT IBIZA SLU of the shipment of the same.

The legal basis for the treatment of these personal data is the express consent given by all those interested who subscribe to this service by checking the box for this purpose.

The data of the emails will only be processed and stored in order to manage the sending of the Newsletter by the users who request it.

For the sending of the Newsletter, the express consent of the user will be requested when making the registration in it by marking the box destined for that purpose. In this regard, the user may revoke the consent given, by contacting 7 PINES RESORT IBIZA SLU, using the means indicated above. In any case, in each communication, you will be given the possibility to unsubscribe when receiving them, either through a link and / or email address.

If you are one of the following groups, consult the following information:

WEB OR EMAIL CONTACTS

With what purposes are we going to treat your personal data?

• Answer your questions, requests or requests.

• Manage the requested service, answer your request, or process your request.

• Information by electronic means, that relate to your request.

• Commercial information or events by electronic means, as long as there is express authorization.

What is the legitimacy for the treatment of your data?

The acceptance and consent of the interested party: In those cases where to complete an application it is necessary to fill in a form and click on the submit button, the completion of which will necessarily imply that you have been informed and have expressly granted your consent to the content of the clause annexed to said form or acceptance of the privacy policy.

All our forms have a checkbox or checkbox with the following formula, in order to send the information: "□ I have read and accept the Privacy Policy."

CLIENTS

With what purposes are we going to treat your personal data?

• Preparation of the budget and monitoring thereof by means of communications between both parties.

• Information by electronic means, that relate to your request.

• Commercial information or events by electronic means, as long as there is express authorization.

• Manage the administrative, communications and logistics services performed by the Responsible.

• Billing.

• Carry out the corresponding transactions.

• Billing and declaration of the appropriate taxes.

• Control and recovery management.

What is the legitimacy for the treatment of your data?

The legal basis is your consent and the execution of the services contract.

SUPPLIERS

With what purposes are we going to treat your personal data?

• Information by electronic means, that relate to your request.

• Commercial information or events by electronic means, as long as there is express authorization.

• Manage the administrative, communications and logistics services performed by the Responsible.

• Billing.

• Carry out the corresponding transactions.

• Billing and declaration of the appropriate taxes.

• Control and recovery management.

What is the legitimacy for the treatment of your data?

The legal basis is the acceptance of a contractual relationship, or otherwise your consent to contact us or offer your products by any means.

CONTACTS SOCIAL NETWORKS

With what purposes are we going to treat your personal data?

• Answer your questions, requests or requests.

• Manage the requested service, answer your request, or process your request.

• Connect with you and create a community of followers.

What is the legitimacy for the treatment of your data?

The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

How long are we going to keep personal data?

We can only consult or cancel your data in a restricted way by having a specific profile. We will treat them as long as you leave us following us, being friends or giving "like", "follow" or similar buttons.

Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user in the social network itself.

VIDEO SURVEILLANCE

With what purposes are we going to treat your personal data?

• Video surveillance of our facilities.

• Control of our employees.

• Sometimes they can be assigned to the courts and tribunals for the exercise of legitimate actions.

What is the legitimacy for the treatment of your data?

The unequivocal consent of the interested party when accessing our facilities after viewing the informative poster of the video surveillance zone.

PLAINTIFFS OF EMPLOYMENT

With what purposes are we going to treat your personal data?

• Organization of selection processes for hiring employees.

• Cite yourself for job interviews and evaluate your candidacy.

• If you have given us your consent, we can assign it to collaborate or related entities, with the sole purpose of helping you find a job.

What is the legitimacy for the treatment of your data?

The legal basis is your unequivocal consent when you give us your CV and receive and sign information regarding the treatments we are going to carry out.

How long are we going to keep personal data?

The curriculum will be stored for a period of one year, after which, in the case of not having contacted you, it will be eliminated.

HR

With what purposes are we going to treat your personal data?

• Management of the employment relationship and the worker's file.

• Carry out all the administrative, fiscal and accounting procedures necessary to comply with our contractual commitments, obligations regarding labor regulations, Social Security, prevention of labor, fiscal and accounting risks.

• Payroll management by financial entity.

• Time control through the access control system by fingerprint/card (if applicable).

• Management of group insurance/pension plan of the entity.

• Perform training activities both bonus and non-bonus.

What is the legitimacy for the treatment of your data?

The legal basis for the processing of your data is the execution of your employment contract. The fulfillment of the pertinent legal obligations. The consent of the interested party.

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Do we include personal data of third parties?

No, as a general rule we only treat the data provided by the owners. If you provide us with data from third parties, you must first inform and request your consent to said persons, or otherwise, you will exempt us from any responsibility for the breach of this requirement.

And data of minors?

We do not process data for children under 14 years of age, therefore, refrain from providing them if you are not that old.

Will we make communications by electronic means?

• They will only be made to manage your request if it is one of the means of contact you have given us.

• If we make commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection of the Personal Data that we manage, and we have installed all the means and technical measures at our disposal, according to the state of the technology, to avoid loss, misuse, alteration, access not authorized and theft of Personal Data.

To what extent will decision making be automated?

7 PINES RESORT IBIZA SLU does not use fully automated decision making processes to establish, develop or terminate a contractual relationship with the user. In case we use these processes in a particular case, we will keep you informed and we will inform you of your rights in this regard if the law prescribes it.

Will profiling take place?

In order to be able to offer you products and/or services according to your interests and improve your user experience, we can elaborate a "commercial profile" based on the information provided. However, automated decisions will not be made based on that profile.

To which recipients will your data be communicated?

Your data may be transferred to collaborating entities to offer the services offered on the web.

Your data will also be transferred when there is a legal obligation. Specifically, the State Agency of the Tax Administration and banks and financial entities will be notified for the collection of the service provided or product purchased, as well as those responsible for the treatment necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or will be treated in your environment, always with maximum security.

In the event that you have given us your consent for the treatment of your name and images and other information, related to the activity of 7 PINES RESORT IBIZA SLU, will be disclosed in the different social networks and website of 7 PINES RESORT IBIZA SLU

International transfers.

If international data transfers are required by 7 PINES RESORT IBIZA SLU, they will only be made to entities under the authorization of the US-European Union Privacy Shield agreement (more information: https://www.privacyshield.gov / welcome), to entities that have demonstrated that they comply with the level of protection and guarantees in accordance with the parameters and requirements set forth in current legislation on data protection, such as the European Regulation, or when there is a legal authorization to perform the international transfer.

What rights do you have?

• To know if we are treating your data or not.

• To access your personal data.

• To request the rectification of your data if they are inaccurate.

• To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.

• To request the limitation of the treatment of your data, in some cases, in which case we will only keep them in accordance with current regulations.

• To carry your data, which will be provided in a structured, commonly used or mechanical reading format. If you prefer, we can send them to the new manager you designate. It is only valid in certain cases.

• To file a claim with the Spanish Data Protection Agency, if you believe that we have not treated you correctly.

• To revoke consent for any treatment for which you have consented, at any time.

If you modify any information, we thank you for telling us to keep them updated.

Do you want a form for the exercise of Rights?

• We have forms for the exercise of your rights, ask for them by email or if you prefer, you can use the ones elaborated by the Spanish Data Protection Agency or third parties.

• These forms must be signed electronically or accompanied by a photocopy of the DNI.

• If someone represents you, you must attach a copy of your ID, or sign it with your electronic signature.

• The forms can be presented in person, sent by letter or by mail at the address of the person responsible at the beginning of this text.

You have the right to file a claim with the Spanish Agency for Data Protection, in the event that you consider that the request for your rights has not been adequately addressed.

The maximum term to resolve by 7 PINES RESORT IBIZA SLU, is one month, counting from the effective reception of your request by us.

You have the right to revoke consent at any time for any of the treatments for which you have granted.

Do we treat cookies?

If we use other types of cookies that are not necessary, you can consult the cookies policy in the corresponding link from the beginning of our website.

How long are we going to keep your personal information?

• Personal data will be maintained while you are still connected with us.

• Once you dissociate, the personal data processed in each purpose will be maintained during the legally foreseen terms, including the period in which a judge or court may request them, taking into account the limitation period for legal actions.

• The data processed will be maintained as long as the aforementioned legal deadlines do not expire, if there is a legal maintenance obligation, or if the legal term does not exist, until the interested party requests their suppression or revokes the consent granted.

• We will keep all the information and communications related to your purchase or to the provision of our service, while the guarantees of the products or services last, to attend to possible claims.

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+34 971 195 200 Full contacts